Millennium Place Marina Dubai Careers 2022

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NOW HIRING, Millennium Place Marina Dubai Careers
Welcome Manager – Female
Job Requirement:
The candidate should be/have:
Check all the VIP arrivals of the day and the next day.
Manages the needs of the VIPs, long-staying guests, regulars and other guests alike. Any guest needs or feedback will be handled by the Welcome Manager in an effective manner and solved in the best interest of the guest and the company.
Meeting VIPs upon arrival, departure, and during their stay.
Handling Guest Complaints and Following up with guests during their stay Ensure the amenities request for all VIPs are well prepared.
Look after the M&C enrolments and encourage colleagues to enrol more all arrivals
to achieve the set targets Do courtesy calls to our guests houses and maintain a record offer constantly professional, friendly warm and engaging service
Maintain effective communication with all related departments to ensure a smooth
service delivery
Communicate with the relevant department heads to track and reward regular Guests for their loyalty and creativity; choose rewards that meet the guests’ preferences while remaining within the allocated budget.
Extend personal service and attention to all guest, with particular emphasis to VIP guests
Meeting VIPs upon arrival, departure and during their stay
Ensure that the rooming of all guests is according to the Millennium Place standards Maintain an up to date knowledge of the hotel and local services and supply information and respond to guest queries.
Deal promptly, efficiently and pleasantly with any queries Establish, promote and maintain good public relations and enhances sales for the hotel at every opportunity.
Diploma/degree in hospitality with previous experiences in the Front Office Department within a hotel
• Dealing in polite and sophisticated manner and having an excellent command of the English language, both spoken and written.
• Multiple language ability is considered as additional advantage.
• Fully conversant with hotel PMS system. Accountable and resilient.
• Flexibility to respond to a variety of different work situations.
• Good interpersonal skills and be smart in appearance and well groomed.
Knowledge and Competencies:
Guest driven and an extremely proactive and switched on personality with an outgoing, charismatic and approachable character,
• Proven indoor sales experience
. Preferably Arabicspeaker
• Strong presence and experience meeting dozens of guests per day
• Ability to stand and move around in the lobby for long time Proficient with corporate productivity and presentation tools
• Strong negotiation skills
• Excellent verbal and written communications skills
• Strong follow-up and customer relationship skills
•Ability to multi-task, prioritize, and manage time effectively
For application, send your CV to
Millennium Place Marina Dubai Careers
Millennium Place Marina Dubai Careers
Front Desk Officer – Female Millennium Place Marina
Job Requirement:
The candidate should be/have:
• Perform all check-in and check-out tasks
. Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
Upsells and identify additional revenue opportunities
Delivers highest quality service to exceed our guest expectations
. Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• 1-year experience in a similar position in 4 or 5 star hotels
• Experience with hotel software, like Opera
• Customer service attitude
• Excellent communication and organizational skills
• Degree in hotel management is a plus
• Additional language will be an advantage
Millennium Place Marina Dubai Careers
Millennium Place Marina Dubai Careers

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